Dr. Elsbeth Kalenderian, DDS, MPH, Ph.D

Dr. Kalenderian received her DDS-degree from Rijks Universiteit Groningen, in The Netherlands in 1983. As a Fulbright Scholar, she completed her Oral and Maxillofacial Surgery residency from Boston University in 1986 and received an MPH from Harvard in 2007. In 2013, she obtained a PhD from University of Amsterdam, defending her thesis on dental diagnostic terminologies.  After a nine-year period at Harvard School of Dental Medicine as Clinic Dean and Chair she became Professor and Chair of Preventive and Restorative Dental Sciences at University of California, San Francisco in 2016. She is Principal Investigator on several NIH funded grants, focused on patient safety, quality metrics, and quality improvement in the dental setting. In August 2021 she became Dean of the Academic Center for Dentistry Amsterdam (ACTA) in the Netherlands.

Dr. Kalenderian prolifically publishes in peer-reviewed journals and is frequently asked to be a speaker at conferences on Leadership, Quality Improvement, Dental Diagnostic Terminologies, and Patient Safety.


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Avoiding Errors in Dental Practice

Patient safety is a field dedicated to minimizing iatrogenic harm to patients. Work in medicine has demonstrated that healthcare is one of the least safe industries. The publication of the 2000 Institute of Medicine report, To Err is Human, helped bring patient safety into the medical and public consciousness. Dentists, like physicians, routinely perform highly technical procedures in complex environments, work in teams, and use a multitude of devices and tools. The dental profession has recently begun to focus on assessing and improving patient safety. This Quality Resource Guide (QRG) focuses on patient safety during dental care, emphasizing high-level scientific evidence. The Guide discusses the types of harm that may occur in dentistry and the link between human error and patient harm. It outlines six strategies to avoid harm during dental care and provides guidance for developing systems to improve the safety culture of a dental practice. This QRG will serve as an important resource for the dentist and all office team members to improve the well-being of their patients.

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